Miyako Ice Cream Fails Reinspection with Cockroach Problem

Miyako Ice Cream in Pacific Heights has failed its reinspection after inspectors discovered live cockroaches in the storage area, marking another setback for the establishment that was previously closed due to rodent violations just weeks earlier. Health inspector Jesus Zapien conducted the reinspection on October 2, 2025, at the 1470 Fillmore Street location and found two live cockroaches on a glue trap in the rear storage area above the mop sink. This discovery comes despite the operator demonstrating recent pest control service reports and immediately contacting pest control services when the violation was identified.

Ongoing Pest Control Struggles

The failed reinspection reveals a troubling pattern of pest management issues at the ice cream shop. This inspection documented that while the front area of the facility had been cleaned and sanitized following previous violations, old mouse droppings were still present in the rear of the facility near the mop sink area. The current violations stem from the facility's August 25 closure, when inspectors initially found mouse droppings under the deli prep refrigerator located next to the beverage refrigerator. At that time, the health department ordered the establishment to obtain pest control services from a licensed operator and clean and sanitize all contaminated areas using chlorine sanitizing solution.

Health Risks to Customers

The presence of live cockroaches and rodent activity poses serious health risks to customers. Cockroaches are known carriers of 33 different types of bacteria and six parasitic worms, while mice can produce up to 50 droppings daily containing dangerous pathogens including Salmonella and hantavirus. These pests can contaminate food preparation surfaces, equipment, and stored ingredients. The violations occurred in critical areas of the restaurant, including food preparation zones and storage areas where ice cream and other products are handled. Customers who visited during the period between the facility's reopening and this failed reinspection may have been exposed to contaminated products.

Facility Response and Requirements

The restaurant operator demonstrated compliance efforts by showing recent pest control reports to the inspector and immediately contacting pest control services when the live cockroaches were discovered. However, the facility was also cited for additional sanitation issues, including food and debris found on floors, walls, and kitchen equipment that could attract vermin. Person in charge Thomas Bennett was present during the inspection but refused to sign the inspection report, indicating potential disagreement with the findings or citations issued.

Location and Impact

Located near Fillmore bus lines in the busy Pacific Heights district, Miyako Ice Cream serves a diverse clientele in one of San Francisco's well-traveled neighborhoods. The facility's ongoing pest control issues raise concerns about food safety standards in an area known for its dining establishments. The restaurant must address all pest control violations and pass a subsequent reinspection before it can continue normal operations. The health department requires sealing of all holes, gaps, and cracks to prevent future rodent entry, along with comprehensive cleaning and sanitization of all affected areas. This case highlights the importance of consistent pest management in food service establishments and the health department's commitment to ensuring public safety through rigorous follow-up inspections.