Panda Express in the Parkside district has successfully reopened after health inspectors discovered a dead cockroach near food preparation equipment during a recent reinspection. The Chinese fast-casual restaurant at 3251 20th Avenue passed its November 15, 2025 reinspection, allowing customers to return after addressing critical health violations.
Inspection Details
During this inspection, health inspector Jessica Jang found a small dead cockroach on a service panel socket next to the metal barrier behind the first food preparation refrigerator. The violation was classified as critical under California Retail Food Code Section 114259, which prohibits insects, rodents, birds, or non-service animals in food establishments. Restaurant staff immediately removed the dead cockroach and cleaned the surrounding area while the inspector observed. The presence of cockroaches in restaurant kitchens poses serious health risks to customers. According to health experts, cockroaches carry 33 different types of bacteria and six parasitic worms, making them significant vectors for foodborne illnesses. Even dead cockroaches indicate potential ongoing pest issues that can contaminate food surfaces and preparation areas.Additional Violations Addressed
Beyond the pest control issue, inspectors identified heavy grease accumulation on the wheels and underside of the cook's line equipment. This major violation under Section 114115 creates conditions that attract pests and serve as bacteria reservoirs. Accumulated grease and food debris specifically draw cockroaches and rodents to food service areas. A third violation involved a missing standalone thermometer in the walk-in refrigeration unit, which prevents proper temperature monitoring for food safety. Temperature control violations can lead to bacterial growth and spoilage in stored ingredients.Pest Control Response
The restaurant's pest control contractor, EcoLab, conducted two inspections on November 15, 2025, at 2:00 AM and 8:30 AM. Both pest control reports indicated no ongoing cockroach activity, suggesting the dead insect was an isolated incident rather than evidence of an active infestation. This professional assessment helped convince health officials that immediate health hazards had been resolved.Reopening Process
The reinspection lasted from 11:20 AM to 12:05 PM on November 15, with one violation corrected on-site while the inspector observed. Restaurant manager Joanna received the inspection report, and the facility was cleared to resume normal operations. The successful completion of corrective measures allowed Panda Express to avoid extended closure periods that can significantly impact business operations.Location and Community Impact
The restaurant serves the Parkside neighborhood near Stonestown Muni transit hub, making it a convenient dining option for commuters and local residents. Panda Express, operated by PANDA EXPRESS, INC., maintains contact information at (626) 799-9898 for customer inquiries. Health inspections protect public safety by identifying and addressing potential hazards before they can harm customers. The successful resolution of violations at this location demonstrates the effectiveness of San Francisco's restaurant inspection system in maintaining food safety standards throughout the city's diverse dining establishments.📍 Related Information
| Restaurant Details | Information |
|---|---|
| Name | Panda express |
| Address | 3251 20TH AVE |
| District | Parkside |
| Cuisine | Chinese |
| Inspection Date | November 15, 2025 |
| Inspection Type | Reinspection Inspection |